Our Impact

Over the decades, ICAN has made a profound impact on the Sudbury community and beyond. By promoting independence, dignity, and choice, ICAN has transformed the lives of many who rely on its services. The organization remains dedicated to continuous improvement, regularly engaging with clients, front-line staff, and stakeholders to ensure that its services remain relevant and effective.


80,000 hours

Servicing the community.


1,035 clients

Serviced each year.


35 housing units

Provided for the community.


46 years

Serving Northern Ontario since 1979.

See our clients and employees share their experience with ICAN.

What does ICAN mean to you?


Commitment to Accessibility

Accessibility is a priority for everyone at ICAN. Review our accessibility documentation.

A pamphlet that says our commitment to accessibility
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An accessibility plan is displayed on a white background
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French Language Services (FLS)

Learn more about how to share complaints and compliments regarding ICAN's French Language Services.

A pamphlet that says our commitment to accessibility
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Strategic Plan & Annual Reports

Download official ICAN Strategic Plan and Annual Reports using the links provided. Hard copies are also available.

The ICAN Strategic Plan 2025-2030 is officially here!

We’re excited to share our Strategic Plan 2025–2030, a roadmap guiding our next steps in innovation, inclusion, and community impact. Built with input from clients, families, staff, and partners, this plan reflects our commitment to empowering independence and shaping a stronger, more inclusive future.

Media & Communications

View all of the latest ICAN news and updates.

By Felicity White October 7, 2025
ICAN Independence Centre and Network Unveils Bold 2025–2030 Strategic Plan to Empower Independence and Community Inclusion Sudbury, ON – October 7, 2025 – ICAN Independence Centre and Network is excited to unveil its 2025–2030 Strategic Plan, setting a bold vision to enhance independence, inclusion, and person-centered care across the community. Building on over 40 years of service, the plan introduces refreshed mission and vision statements and reinforces ICAN’s commitment to innovation and quality, guided by CARF-accredited standards. It emphasizes empowering individuals of all abilities to lead independent and meaningful lives. “Our 2025–2030 Strategic Plan is more than a roadmap, it’s a call to action for everyone in our community,” said Jessica Bertuzzi, CEO of ICAN. “We are investing in our people, modernizing our spaces, and pioneering new approaches to service. Together, we will ensure every person we support has the opportunity to thrive.” ICAN’s plan focuses on four areas of lasting impact: Public Awareness & Engagement: Elevating ICAN’s profile, strengthening community connections and inspiring lasting support. Workforce Development & Retention: Investing in recruitment, training, and staff wellbeing to build a resilient and motivated team. Service Innovation: Expanding and Modernizing services guided by client voices. Facility Modernization: Create modern, inclusive environments that foster independence, dignity, and connection. Learn More To read the full 2025-2030 Strategic Plan, visit https://www.ican-cerd.com/our-impact
June 12, 2025
ICAN Independence Centre and Network is proud to announce the recipient of the 2025 Craig Noble Award: Ailie, a remarkable young woman whose strength, determination, and community spirit embody the very heart of this honour. The Craig Noble Award is presented annually to an individual living with a physical disability who demonstrates a strong commitment to independence and makes a meaningful impact in their community. This year, the award was presented by ICAN Board Chair, Andrew, during a special recognition event. Ailie, a student at École secondaire du Sacré-Cœur, has shown inspiring perseverance throughout her journey. Once reliant on a walker, she now walks independently thanks to her commitment to physical therapy and her unyielding determination. Beyond her personal achievements, Ailie is dedicated to giving back. She volunteers at local summer camps, completes co-op placements, and actively supports others in the community. Her future plans include pursuing a career as a Personal Support Worker (PSW), a reflection of her deep compassion and desire to help others live with dignity and independence.
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October 23, 2024
We are proud to announce that ICAN has once again earned CARF reaccreditation!